Dear Customer:

Thank you for ordering from us and I am sorry that our product wasn't good enough to meet your expectation. Our customer's satisfaction is our main concern and I just wondering if you can let me know how's our product. If there are any defective issues, we are happy to send you a new one as replacement.

Please let us know by filling out the RMA request below and we will get back to you ASAP.

Best Regards,
PETnSport